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© Alter8 Residential Estate Agents

InvestorsPrivacy PolicyTerms and ConditionsCookies Policy

Privacy Policy

Learn how Alter8 Residential protects your privacy and handles your personal information on our property platform.

Quick Navigation

Introduction
Information We Collect
How We Collect Your Information
How We Use Your Information
Disclosure of Your Information
Data Security
Data Retention
Your Legal Rights

Introduction

Alter8 Residential ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our property platform and tell you about your privacy rights and how the law protects you.

Information We Collect

We collect several types of information from and about users of our property platform, including:

  • Personal Identifiers: Name, email address, postal address, phone number, and other similar contact information for property inquiries and transactions.
  • Account Information: Username, password, account preferences, property search history, and saved listings.
  • Property Information: Property details, photos, rental history, and property preferences for listings and searches.
  • Financial Information: Credit card numbers, banking information, income and employment verification, and billing addresses for property transactions.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our property platform, search patterns, and property viewing behavior.

How We Collect Your Information

We use different methods to collect data from and about you including through:

  • Direct Interactions: You may give us your identity, contact, and financial data by filling in property inquiry forms, creating listings, or by corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies: As you interact with our property platform, we may automatically collect technical data about your equipment, browsing actions, property searches, and viewing patterns.
  • Third Parties: We may receive personal data about you from various third parties such as property data providers, credit agencies, analytics providers, and real estate partners.

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new user on our property platform.
  • To process property inquiries and facilitate property transactions.
  • To manage your relationship with us and provide customer support.
  • To personalize your property search experience and show relevant listings.
  • To deliver relevant property recommendations and market updates to you.
  • To use data analytics to improve our property platform, services, marketing, customer relationships, and user experiences.

Disclosure of Your Information

We may share your personal data with the following parties:

  • Property owners, landlords, and real estate agents for property inquiries and transactions.
  • Service providers who provide IT, payment processing, and system administration services.
  • Professional advisers including lawyers, bankers, auditors, and insurers for property transactions.
  • Government bodies and regulatory authorities that require us to report processing activities.
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. We use industry-standard encryption for sensitive property and financial data.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements related to property transactions. Property transaction records may be retained for longer periods as required by real estate regulations.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data and property search history.
  • Request correction of your personal data and property information.
  • Request erasure of your personal data (subject to legal requirements for property records).
  • Object to processing of your personal data for marketing purposes.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent for data processing.

Changes to This Privacy Policy

We may update our privacy policy from time to time to reflect changes in our property services or legal requirements. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy.

Other Data

information on your publick social media records, activities and interactions. Information on your publicly accessible records with Indian courts and law enforcement agencies. Summary records from third party agencies that have access to records related to your financial, employment, social, civil and criminal data records.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: contact@alter8residential.com
Phone: +91 9821 598 444
Address: Space Creattors, 3rd Floor, LandMark Business Tower, Sector-66, Gurgaon – 122018

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